PO Box 71005, 2135 NW 108th Street

Clive, IA 50325

Letter from the Symposium Chair

On behalf of the IAHU Board of Directors, thank you for your registration for this event and for your ongoing support of our professional association. Taking an active role with IAHU makes you among the top 10% in our industry!  

Have you ever heard the phrase “It’s it’s not about the destination, it’s about the journey”? What does that really mean for each of us—aren’t tough times just tough? I was personally touched by the book ‘Chop Wood Carry Water’ which perfectly describes how to fall in love with the process and embrace the journey over reaching the destination. 

I truly believe that 2020 is becoming a collective journey to greatness. This year’s keynote curriculum stems from the inspiration from this book and will serve as the core message to what we hope will be a memorable and powerful learning experience for each of you. Whether we want to embrace this year or not, we must trust the process and remember that GREATNESS IS NOT FOR THE CHOSEN FEW, BUT FOR THE FEW WHO CHOOSE!  

We look forward to kicking off our first-ever virtual conference experience with you! Again, thank you for the investment of your time and resources, and THANK YOU for choosing IAHU.  

Tracy Hitchcock
Chairperson, 2020 IAHU Virtual Symposium & CEC Series

Your 2020 Symposium Planning Committee: Casandra Mueller (BASE), Tracy Hitchcock (Capitol Benefits Group), Lynn Schreder (KHI Solutions), Marcie Strouse (Capitol Benefits Group) & James West (NCMIC / Professional Solutions).

TRACY HITCHCOCKPresident, Symposium

Schedule at a Glance

Virtual Kick-Off Tuesday, August 18

9:00 AM

9:30 AM

9:45 AM



10:15 AM


11:30 AM


11:50 AM

12:20 PM


12:40 PM


1:10 PM


1:40 PM


2:00 PM

3:30 PM

        Virtual Arrival - Sign On & Get Settled

        Opening Welcome

         Iowa Legislative Update

Jake Ketzner, IAHU Lobbyist (Ketzner Strategies)

Stuart Portman, Policy Advisor, Office of Sen. Grassley

NAHU Compliance Update from Washington, D.C.

Marcy Buckner, VP of Congressional Affairs (NAHU)

Gold Sponsor Update

Scott Sundstrom, VP of Government Rel. (Wellmark)

Break for Lunch

Philanthropic Giving

Tim Pearson, Friends of Iowa CASA

Governor's Office Update

Adam Gregg, Lieutenant Governor of Iowa

Iowa Insurance Division (IID) Update

Commissioner Doug Ommen

Gold Sponsor Update

Suzanne Heckenlaible, VP of Public Affairs (Delta)

Keynote: Lucas Jadin, Train to Be Clutch (T2BC)

2020 IAHU Virtual Awards Cermony & Happy Hour 


Break-Out Sessions

Tuesday, August 25
  9:00 AM - Medicare, Corey Hoodjer (Wellmark)
  10:00 AM - ERISA Bootcamp, David LeFevre (ERISAfire)

Thursday, August 27
  1:00 PM - 'Upstream' Thinking is Critical in our Healthcare World, David P. Lind
  2:00 PM - Navigating Complicated Leave and Accommodation Compliance Issues in the Era of COVID-19, Marjory Robertson and Abigail O'Connell (Sun Life Financial)

Tuesday, September 1
  9:00 AM - Dental Health and Wellness, Dr. Jeff Chaffin (Delta Dental)
  10:00 AM - Vision Telehealth, Dr. Chad Overman (Delta Dental)

Thursday, September 3
  1:00 PM - Medicare, Corey Hoodjer (Wellmark)
  2:00 PM - NeuroMarketing, Steve Ogden (AgencyBloc)

Tuesday, September 8
  9:00 AM - Ethics, Lynn Schreder (KHI Solutions)
  10:00 AM - The Individual Market in Iowa, Geoff Bartsh (MEDICA)

Thursday, September 10
  1:00 PM - Enhancing Value Through Contemporary Health Plan Provider Engagement, Shaun Frost, MD and Rita G. Murtada, PhD (HealthPartners UnityPoint Health)
  2:00 PM- Nuts and Bolts of Direct Primary Care, Dr. Jon Van Der Veer

All included with attendee registration

Why Should I Attend an IAHU Symposium?

The IAHU Symposium is the prime venue to give you all of the tools you need to honor the commitment you've made to your clients. Here's six of the top reasons you won't want to miss this meeting.


Government Affairs Update

Government affairs update from IAHU

Iowa Legislature Update

Iowa's legislature to provide a state of the union discussion

Continuing Education Credits

Classroom Break-Out Sessions for CEC's

Networking Opportunities

Network with benefits professionals from across the state

Professional Development

Professional development & sales training opportunities

And more!

What are you waiting for? Register today!

IAHU 2020 Sponsors

Gold Sponsors
Delta Dental
Wellmark BC/BS
Silver Sponsors
KHI Solutions

Bronze Sponsors

Health Partners
NCMIC Professional Solutions
Senior Insurance Marketing

Other Supporters

Sun Life Financial

Become an IAHU Sponsor

Consider supporting IAHU in 2020 by becoming a platinum, gold, silver or bronze annual sponsor! All tiers include various numbers of registrations to the IAHU Symposium AND recognition opportunities not only at the IAHU Symposium, but at other Association meetings & events throughout the year. These are a great value that your company will benefit from with recognition year round.

There are also "a la carte" options available in support of the annual IAHU Healthcare Symposium if your company is interested in other opportunities, such as contributing toward the keynote speaker, breakfast or lunch sponsor, attendee gifts, entertainment and more. If you'd like to have a conversation about some of those prices, please use the button to the right to contact an IAHU staff member.

Thank you to all of the companies listed above for their support of IAHU this year. We greatly appreciate it!

Casandra Mueller

Please mail sponsorship checks to the following address: PO Box 71005, 2135 NW 108th Street Clive, IA 50325

CASANDRA MUELLERCorporate Sponsor Chair
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